Privacy Policy

1. Introduction

Locksmiths & Lockouts Fast ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Locksmiths-Lockouts-Fast.icu or use our locksmith services in the Greater Toronto Area.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and service address when you contact us or request services.
• Service Information: Details about the locksmith services you request, including location and type of service needed.
• Technical Data: IP address, browser type, device information, and browsing patterns when you visit our website.
• Communication Records: Records of phone calls and messages for quality assurance and training purposes.

3. How We Use Your Information

We use the collected information for:

• Providing and improving our locksmith services
• Responding to your inquiries and service requests
• Dispatching technicians to your location
• Processing payments and maintaining records
• Sending service confirmations and follow-up communications
• Improving our website and customer experience
• Complying with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Technicians: Licensed locksmiths who perform the requested services.
• Service Providers: Third parties who assist with payment processing, communication, and website hosting.
• Legal Requirements: When required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: